FAQs


What services do you provide?

We are Floral Designers - Florists with an eye for Design. Our unique offering is that we can work with all types of flowers - Fresh, Dried and Premium silk.

For Weddings, we can style where the Ceremony will be held if it is at the same venue as the Wedding Breakfast. For the Wedding Breakfast we design the top table/sweetheart table and focal area flowers. We also provide centrepiece options that compliment your venue as well as florals for any other required spaces.

As an add on Wedding Service, we provide bouquets and personal flowers to complete the floral theme of our wedding events. Bouquets and Personal flowers are only an optional add on if we are already providing the décor for your ceremony.

Our Floral Design services are not limited to Weddings but also Personal Events. From Personal Celebrations, Dinners and Book Launches to Set Design Projects, Private Parties and Private Homes, AFMENA provides flowers for all special occasions. Our Floral Workshop Events have been a huge success with both our personal and corporate clients and can be tailored to all requirements and specifications.

Our services for our Corporate Clients range from Instagrammable Restaurant and Retail Floral Installations, press events such as fashion show runways, dinners, store activation displays, gifting and brand mailers to photoshoots, floral design for venues, hotels, offices and our annual Christmas Installation Service.

How long have you been in business?

We have been established as a business since 2013.

How much do your services cost?

The total price is implicated by various factors e.g. event location, the length of time provided to setup (which implicates staffing), guest count and design aesthetic. For the budget conscious Bride looking for a clean look we recommend our Classic Collection. Please visit our Weddings page for more information on this option that can be downloaded.

Do you provide an event planning or on the day coordination service?

No, we are strictly florists. We are happy to suggest other vendors, including planners and on the day coordinators that we have worked with closely. We are also happy to work with a planner of your choice if you already have one in mind.

Where are you based?

We are London based. Our registered address is 124 City Road, London EC1V 2NX and our workshop is based in South East London.

Do you work outside of London?

Yes besides London we cover the home counties: Kent, Essex, Berkshire, Buckinghamshire, Hertfordshire, Middlesex, Sussex and Surrey. Our workshop is based in South East London (SE12) and we will travel to any of these home counties up to a maximum of two hours for a one-way journey from this base. Anywhere further than this will require a minimum £10,000 budget to be considered.

Do you have a showroom, shop or stockroom we can visit?

No, not having these overhead costs enables us to keep our prices competitive.

Do you dry hire individual items?

No, our service is a full design one where we set up at the venue for you, and take everything away again at the end of the day.

If I send you a picture of something I like, can you replicate the same design?

It is never our intention to imitate a design from someone else. We can take inspiration from ideas presented to us, but the designs we create will always ultimately be our own.

Do you offer discounts?

No. We understand that our clients have a range of different requests and budgets. Although we do not provide discounts we do try to suggest alternatives that work as close to your budget as possible.

What is your minimum order fee?

Our minimum order fee is £1000.

Are your flowers outsourced?

All our floral designs are made in-house. Afia our Lead Floral Designer has completed training with world renowned florists Paula Pryke and Karen Tran.

Will you visit my venue before the event?

Upon request we are happy to do so. This is not always necessary, especially if we have already worked at the venue before.

If a site visit is arranged we will visit once, usually within two months of your event and spend up to one hour at your venue for this visit.

Should you opt not to have a site visit, we are happy for you to supply us with video footage and pictures of the space we will be working with to inform our discussions with you over the phone.

Site visits are only available to clients who have secured their booking.

How long do you need for setup and clear up?

We require 5 hours for setup and 2 hours for clear up as a minimum. This may be more depending on the nature of the requirements and the number of guests. If your venue cannot provide us with this access, we will need to charge extra for set up and/or clear up in order to accommodate more staff.

After setup, will you stay for the duration of the event?

Yes if your venue is outside London. If your venue is in London, we will setup, leave and return to clear up.

If we stay after setup it will be no more than 3 members of our team that will do so.

Following an initial telephone consultation, how long will it take before I receive a quote?

This can take up to 7 working days. We need some time to research your venue, supplies needed for your event and to plan your design, prior to issuing you with a quote.

Can I pay in instalments?

Yes. We appreciate it can help you to manage the cost of a wedding or event. Our clients have a choice to pay in three part payments or as part of a bespoke agreed payment plan.

Can I order just bouquets from you?

No. We only provide bouquets as an add-on service if we are already providing flowers for the ceremony.

Can I order just a bouquet as a Bride and source bouquets for the bridesmaids elsewhere?

No. If we are to provide your bridal bouquet we would also need to provide the bridesmaids bouquets. This is because we purchase our fresh flowers wholesale in bulk and it therefore only works out to be cost effective if we are creating a number of bouquets.

Do you help with general set up?

We are always happy to work as a team to ensure that the day is a success. However our focus on the day will be to set up the items we have supplied. To avoid disappointment, please ensure you make adequate arrangements for the set up of any additional items that are not supplied by us. This also includes items from any suppliers you may have contacted directly through our recommendation.

Do you provide flowers for both the ceremony and wedding breakfast/reception?

Yes, only if both the Ceremony and Wedding Breakfast/Reception are at the same venue.

Can we repurpose items from the ceremony for the Wedding/Breakfast/Reception?

Yes. We will charge extra to cover the cost of having staff remain on-site to manage the transition as well as any additional required items e.g. plinths to be positioned along either side of the aisle.

Can you style a Wedding Ceremony and turn the same room around for the Wedding Breakfast/Reception afterwards?

Yes, we have done this many times before. Our two stipulations are that you make adequate arrangements for the set up of any additional items that are not supplied by us. This also includes items from any suppliers you have contacted directly through our recommendation. Secondly, we require a minimum of two hours to accommodate this transition.

Do you do mockups prior to the event date?

No. You will receive a Moodboard presentation of ideas that will be discussed in detail with you via Zoom. This is usually around/within one month prior to your event date.

Do you offer consultations?

Yes. Initial consultations are always by telephone and can be booked here.

Zoom consultations are offered to clients who have secured their booking. We do not offer face to face consultations, only site visits upon request.

All our consultations are complimentary, we do not charge for this and you are able to book as many consultations as you like.

What are your payment terms?

To proceed with booking us, a refundable £100 deposit will be taken to process your booking. This is considered to be your Refundable Security Deposit and secures your booking with AFMENA. The deposit is held as a retention for AFMENA. In the event that any of the Terms and Conditions are not adhered to, deductions will be made to cover expenses or time. The deposit, in full or part as appropriate, is refunded within 10 working days after your event. Your booking is guaranteed as soon as we receive your £100 deposit payment. 

After booking with AFMENA, 25% of the total fee is required within 2 months  of securing your booking or via an agreed monthly payment plan. If, however; we do not receive this within the agreed time, your booking will be canceled and the date will become available again. In the instance of a cancellation, the £100 Refundable Security Deposit will not be refunded. With the following 50% of the balance due at the halfway point between securing your booking and your event date. The final 25% outstanding balance will be due one month prior to your event.